Product updates

What's new.

Every week, sometimes more. The small touches and the big ones.

New 9 May 2026

whatareply.com goes live

Our new home on the web is up. New positioning, new copy, new pricing, same product. The app moved to app.whatareply.com with a fresh SSL certificate.

New 7 May 2026

Smarter contact-capture during conversations

The AI now politely collects name, email, phone and address as it chats — and only asks again if it actually needs to. Three subtle bug fixes around proposing a value, confirming, and cancelling. Fewer awkward "are you sure?" loops, more captured leads.

New 5 May 2026

Voice-note conversations

Customers send voice notes. The AI listens, transcribes, replies — and (if you enable it) replies back in a real-sounding voice using your chosen TTS provider. Configure it on Settings → AI & Capture.

New 5 May 2026

Hot-lead intent scoring

Every conversation is now scored for buying intent and warmth automatically — across 30 categories spanning the full sales funnel. Hot leads bubble to the top of your inbox. Tweak the active tags on Settings → Intent.

Improved 4 May 2026

Pixel-perfect analytics dashboard

Rebuilt to show KPI cards with sparklines, an engagement chart, conversion funnel, top campaigns, language breakdowns, template performance and per-agent productivity — all on one screen.

New 4 May 2026

Multi-provider AI

You can now bring your own keys for OpenAI, Anthropic, Gemini, xAI or OpenRouter — for text, audio (Deepgram, ElevenLabs, AssemblyAI) and vector search (Pinecone, Qdrant, Weaviate). Live model dropdowns, test-connection in one click.

Improved 3 May 2026

Faster transactional email

Verification, reset and team-invite emails now go out within ~30 seconds. We also fixed a sneaky issue where some password-reset emails got stuck in the queue.

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